Phix24 Privacy Policy: Protecting Your Data

OUR

Privacy Policy

Phix24 ("we," "us," or "our") respects the privacy of our users ("you" or "your") and is committed to protecting the personal information you provide to us through our website and stores located in Hyderabad ("Services"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Services.

Information We Collect

We collect several types of information when you use our Services:

Personal Information: This includes information that can be used to identify you, such as your name, phone number, email address, and billing address. We collect this information when you contact us, request a repair service, or use certain features on our website.
Device Information: We collect information about your device, such as the type of device, operating system version, unique device identifiers, and IP address. We collect this information automatically when you use our Services.
Usage Information: We collect information about how you use our Services, such as the pages you visit, the services you request, and the time and date of your visit. We collect this information automatically when you use our Services.

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our Services
Improve and personalize our Services
Process your repair requests and send you related information
Send you marketing and promotional communications (with your consent)
Respond to your inquiries and requests
Analyze how you use our Services
Comply with legal and regulatory obligations

Disclosure of Your Information

We may disclose your information to third-party service providers who help us operate and maintain our Services. These service providers are contractually obligated to keep your information confidential and secure.

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to:

Comply with a legal process
Protect the rights or safety of you or others
Prevent fraud or other illegal activity

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have certain rights regarding your information, including:

The right to access your information
The right to rectify inaccurate information
The right to request the deletion of your information
The right to object to the processing of your information

You can exercise these rights by contacting us at info@phix24.com.

Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our systems.