Phix24 Terms and Conditions: Get Informed Before Your Mobile Repair

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Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the Phix24 website and services offered at our stores located in Hyderabad (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms.

Services

Phix24 offers a variety of mobile repair services, including but not limited to:

Cracked screen repair
Battery replacements
Water damage repair
Software troubleshooting
Data transfer & backup
Virus & security solutions
(List any additional services offered by your store)

We reserve the right to modify or discontinue offering any Services at any time with or without notice.

Repair Process

Diagnosis and Quote: We will diagnose the problem with your device and provide you with a free, written estimate before any repairs begin. The estimate will include the cost of parts and labor.
Approval and Repair: You must approve the repair and the estimated cost before we begin any work. We will use high-quality parts and industry-standard practices to repair your device.
Turnaround Time: The turnaround time for repairs can vary depending on the complexity of the issue. We will provide you with an estimated turnaround time when you approve the repair.
Testing and Pickup: Once your device is repaired, we will thoroughly test it to ensure everything functions correctly. You will have the opportunity to test your device as well before finalizing the repair.

Warranties

We offer a warranty on our repairs for your peace of mind (specify the warranty duration on your website). The warranty covers defects in workmanship and parts. The warranty does not cover accidental damage, liquid damage, or damage caused by misuse.

Customer Data

We understand the importance of your data. We will take all necessary precautions to safeguard your data during the repair process. In most cases, your data will not be affected. However, it's always a good idea to back up your data before bringing your device in for repair. We are not responsible for any data loss that may occur.

Limitation of Liability

We are not liable for any damages arising from the use of our Services, including but not limited to, data loss, device failure, or personal injury. Our liability is limited to the cost of the repair service.

Payment

Payment for repairs is due at the time of service. We accept cash, credit cards, and debit cards.

Termination

We may terminate your access to the Services at any time, for any reason, without notice.

Entire Agreement

These Terms constitute the entire agreement between you and Phix24 regarding your use of the Services.

Governing Law

These Terms will be governed by and construed in accordance with the laws of the State of Telangana, India.

Dispute Resolution

Any dispute arising out of or relating to these Terms will be resolved by binding arbitration in accordance with the rules of the Indian Arbitration Act, 1996. The arbitration will be held in Hyderabad, India.